From the advice I seeked via email before ordering to the delivery of my new gas fire, I have received the perfect personal customer service. Even receiving a call from the shop to double check that the fire I had ordered was the right one for me, so reassuring to actually speak to somebody. My fire hasn’t been fitted yet so can’t comment on that , but I’m more than satisfied with the customer service.

You are more than welcome Mrs Harrison. Best wishes, Dave.

Thank you excellent service from Amanda who has run retail shops for 50 years thanks again extremely satisfied.

Many thanks Mrs Thomson & we hope you all enjoy your Eko flueless stove. Best wishes, Dave

Don’t normally do these review things but I’m making an exception because of the personal & professional service, as well as a great price, we had off Gastech. Our Ekofires 6030 stove is now fitted & is stunning. Very impressed Gastech, keep up the great work. Thank you from Steve & Jenny Elliott.

Thank you Mr Elliott. Customers always love this stove. Best wishes, Dave.

Excellent communication from Dave regarding my order from start to finish. Would thoroughly recommend Derby Gastech. Order was received quickly & I’m delighted with my new fire.

You are very welcome Mrs Green & we hope you all enjoy your Dimplex Fire. Best wishes, Dave

Excellent customer experience. The service, support and advice given was outstanding. We would not hesitate to recommend your business and would like to say thank you, it was a pleasure to deal with you. Steve

You are very welcome Steve. Best wishes, Dave

Thank you so much, your customer service has been amazing and I will not hesitate to use and recommend you in the future.I have not experienced service as good as this in many a year - it's very refreshing to find a company that provides a personal touch and goes above and beyond what is expected. I have sent a small token of my appreciation to you as a thank you - it will be delivered in a couple of days to your business premises - hope you enjoy.Kindest Regards, Sue

You are very kind with the gift Mrs Maden. Best wishes, Dave

Great communication, delivered on time and best price. Would definitely recommend

Many thanks Mr Seasman. Best wishes, Dave

Great service from David at Derby Gastech , easy buying process for our Broseley electric stove with great communications throughout along with the best price on the internet

Many thanks. Kind regards, Dave

I had to source a new gas fire quickly for my elderly Mum before Xmas. Dave was a massive help in ringing round trying to source me the fire i was looking for and then arranging delivery in time to get it fitted.
Thanks Dave for all your help.

You are welcome Neil. Best wishes, Dave

I ordered a new gas fire and it arrived a few days later, the order process was very easy and quick.
If you are looking for a new fire try Derby gas and stoves, you will not find a better price and better service. Thank you very much.

Many thanks Mr Rowley. Best wishes, Dave.