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Excellent service from start to finish. David kept me updated with delivery times etc. stunning fire. So happy with it. Cheapest I could find it too!!! Thank you 😊
We are so happy you love your Broseley Canterbury electric stove Mrs Copeland. Best wishes, Dave.
I am delighted with the exemplary serve on my first purchase from Dave who went out of his way to ensure the fire I requested was ordered promptly and then expedited the delivery to me and kept me updated at each stage of the process. The fire was expertly wrapped and delivered and now in place and looks stunning. The whole service was excellent and I feel privileged to have found Dave and his wonderful service. Thank you very much
Aawww thank you Mrs Phillips. Best wishes, Dave.
I don't normally do reviews but I feel on this occasion I have to. Dave & his company were a breath of fresh air in their professionalism & customer services. My Ekofire arrived on the organised date & looks stunning in our front room. From the price to communication to deliver they were truly exemplary. Well don Gas & Stoves. Josh and Becci Gredson
You are very kind. Best wishes, Dave.
Right from the placing of the order for the Flavel Renoir gas fire to the super quick delivery I found the customer service to be second to none. Can’t recommend this company highly enough. Dave was a real star.
Many thanks Mrs Massey. Best wishes, Dave.
Got the fire delivered today really helpful driver. Dave at Gas and Stoves couldn't be more helpful all the way through the purchasing process. Came safely packed not fitted yet but sure will be ok. Great company.
Many thanks Mr Glover. Kind regards, Dave
Phoned Gastech after viewing their website to discuss ordering a new Flavel Rhapsody Plus gas fire. Spoke to Dave who was extremely helpful and confirmed that the fire was available. It was duly ordered, dispatched and arrived the following day. Has yet to fitted but excellent customer service so far.
Many thanks Mr Davies. Best wishes, Dave.
I ordered a fireplace online and received a phone call within the hour confirming my order and advising that it wasn’t in stock but would be ordered from the manufacturer. The following day I received a very apologetic phone call from Dave, a after speaking to the manufacturer he had discovered the mar particular model was discontinued. Dave advised on the newer model which was a little more expensive (he had asked the manufacturer to price match but they refused) and advised he would issue a full refund to allow me to see if I could purchase it elsewhere. The confirmation of the refund was emailed to me within minute of getting off the phone. Unfortunately I was unable to purchase my original choice from elsewhere sow went back to Dave and placed an order for the recommended newer model. Dave confirmed the order has been received and advised he would call me the following day once he had received the order. Dave called as promised the next day to advise he had received the fire and arranged a convenient time (2 days later) for delivery. Dave checked the fire and added extra bubble wrap and protection before sending off to the courier. Dave was extremely helpful and kept me informed at every stage, providing updates and delivery tracking and the order arrived on the day promised, 4 working days after order was placed. Absolutely excellent service and would not hesitate to use again or recommend to friends and family. Thank you
We got there in the end Mrs Taylor :-). Kind regards, Dave.
I phoned Dave to check the availibility of a gas fire. As it was the weekend, he had to phone the supplier on the Monday and got back to me by 9.15am on Monday morning! He then phoned me to inform me when he had received the fire and arranged delivery at my convenience. Delivery was by next day DHL.
He had checked the fire to ensure all was in order. The fire was then wrapped in extra packaging for protection and placed in a robust cardboard box that was well sealed and labelled.
Dave is one of the best for reliability and personalised service. His price is competitive.
You are very kind Mrs Stuart. Best wishes, Dave.
Having had an issue with another company, i found Dave to be first class, from the off - a phone call to confirm the order within seconds, then a phone call to confirm a delivery date a few days after. A great company to work with and the best price on the internet without the need to haggle. If you want a fire - this is the place to come !
Many thanks & we are pleased we got you sorted after your previous issues. We hope you enjoy your Eko 5070. Best wishes, Dave
Excellent and prompt service from this company I would highly recommend buying from them
Many thanks Mr Mohammed. Kind regards, Dave.