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Derby Gastech
Average rating:  
 675 reviews
 by Alison Ellis
Portway Luxima Stove - Stunning

Really pleased with the excellent customer service received from Dave. We were kept informed at every stage of the process and delivery was very quick. Dave was friendly, helpful and very knowledgeable. Great prices, great service: would highly recommend this company & our Portway stove is brilliant too.

We are so pleased you love your stove Miss Ellis. Best wishes, Dave

 by Stella Asher
Ekofire 5070

We’ve just received our order with Derby Gastech for the Ekofires 5070. Communication from Dave was excellent, delivery was on time as agreed. Their prices are very competitive & delivery very fair, considering the size of the item. I cannot rate the actual fire yet, as finding a reliable gas fitter in our area of Exeter is proving very difficult. Many thanks to Dave again, keep up the good service.

I'd suggest you mention your dilemma on Social Media & I am sure a friend/family would recommend someone locally Mrs Asher. Best wishes, Dave.

 by Ann Williams
Excellent customer service

I needed advice regarding purchasing a new gas fire. Dave was very helpful, pleasant & informative. I was kept informed by emails & telephone by him & the fire was receieved on the date stated. I am very pleased with it & it was at a very competitive price. Would highly recommended this company & Dave. Many thanjs.

It was a pleasure dealing with you too, Mrs Williams. Best wishes, Dave

 by Graham Hill
First Class Review

I would definitely recommend Gas & Stoves. Dave was able to supply a particular gas fire I wanted after been informed by one of the large online retailers it was out of stock for at least 6 weeks. Dave actually called the supplier to double check they had the fire in stock which they had. Throughout the whole process Dave kept my informed about the order and went out of his way to ensure I was completely satisfied. The fire looks absolutely brilliant (Eko 3080) and I'm so glad I called Dave who is a pleasure to deal with.

Thank you Mr Hill. King regards, Dave.

 by Phil Toksvig
Could not be more helpful.

Best online purchasing experience ever thanks to Dave. He communicated by telephone on a regular basis from the point of receiving my order up to delivery and could not be more helpful. We are sssssooooo happy with our Buddy 5 stove. Best price too. Keep up the good work & we will defo recommend you. All the best, Phil & Emily Toksvig

We are glad you like your Buddy 5 Stove Mr Toksvig. Best wishes, Dave.

 by Andy Peterlee
Top notch

I Don’t normally do reviews but on this occasion Gas & Stoves thoroughly deserve one. Thoroughly professional from start to finish & the Elgin & Hall Ignite 5 was the best value we found. It is now installed & out only complaint is that we didn’t have one years ago !!!. Many thanks for all for advice too Dave. Keep up the good work. Andy & Jayne Peterlee

Many thanks Mr Peterlee. Kind regards, Dave.

 by Mr M Stacey
Flavel Emberglow Balanced Flue Gas Fire

As we have not yet had the fire fitted this review is for the service given by Gastech. They have been courteous and prompt throughout. They obtained the fire within 24 hours but on checking they had not been sent a balanced flue version. They returned this immediately and recieved a replaced within another 24 hours. Throughout Dave has been in contact to notify us of the situation. We picked up the fire and they helped us load it too. Well done.

We hope you enjoy your fire Mr & Mrs Stacey. Best wishes, Dave

 by Dave Pottinger
Thrilled with service

Superb transaction from the time I got a telephone call five minutes after placing my order confirming the details. I would strongly recommend Dave at Gas & Stoves.

Many thanks Mr Pottinger. Kind regards, Dave.

 by Stewart Tideswell
Broseley Canterbury stove fire

Excellent service from start to finish , great communication , quick delivery from ordering to delivery within a week ,Excellent quality items highly recommended

Many thanks Mr & Mrs Tideswell. From the photo you sent me it looks lovely. Best wishes, Dave

 by Mr Stanley Knowles
ekofires 4025 Side Control Gas Fire

I received a phone call from Dave @ Gas & Stoves within minutes of placing my order, Dave gave me some good advice and information about delivery. I was kept informed throughout and the fire arrived in goodtime and very well packaged. The fire itself is very competitively priced and is now installed. I would thoroughly recommend Dave and his Company to whom we are very grateful.

It was a genuine pleasure dealing with you Mr Knowles. Best wishes, Dave.

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