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5 Stars

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Derby Gastech
Average rating:  
 670 reviews
 by Andy Peterlee
Bbvv

I Don’t normally do reviews but on this occasion Gas & Stoves thoroughly deserve one. Thoroughly professional from start to finish & the Elgin & Hall Ignite 5 was the best value we found. It is now installed & out only complaint is that we didn’t have one years ago !!!. Many thanks for all for advice too Dave. Keep up the good work. Andy & Jayne Peterlee

Many thanks Mr Peterlee. Kind regards, Dave.

 by Mr M Stacey
Flavel Emberglow Balanced Flue Gas Fire

As we have not yet had the fire fitted this review is for the service given by Gastech. They have been courteous and prompt throughout. They obtained the fire within 24 hours but on checking they had not been sent a balanced flue version. They returned this immediately and recieved a replaced within another 24 hours. Throughout Dave has been in contact to notify us of the situation. We picked up the fire and they helped us load it too. Well done.

We hope you enjoy your fire Mr & Mrs Stacey. Best wishes, Dave

 by Dave
Gas fire

Superb transaction from the time I got a telephone call five minutes after placing my order confirming the details. I would strongly recommend Dave at Gas & Stoves.

Many thanks Mr Pottinger. Kind regards, Dave.

 by Stewart Tideswell
Broseley Canterbury stove fire

Excellent service from start to finish , great communication , quick delivery from ordering to delivery within a week ,Excellent quality items highly recommended

Many thanks Mr & Mrs Tideswell. From the photo you sent me it looks lovely. Best wishes, Dave

 by Mr Stanley Knowles
ekofires 4025 Side Control Gas Fire

I received a phone call from Dave @ Gas & Stoves within minutes of placing my order, Dave gave me some good advice and information about delivery. I was kept informed throughout and the fire arrived in goodtime and very well packaged. The fire itself is very competitively priced and is now installed. I would thoroughly recommend Dave and his Company to whom we are very grateful.

It was a genuine pleasure dealing with you Mr Knowles. Best wishes, Dave.

 by Rob Brooks
Gas fire

Excellent service at a great price - thank you

Many thanks Mr Brooks. Best wishes, Dave.

 by David Pritchard
Customer Service

I can recommend using this company. I placed an order via the web site, within 5 minutes I received a phone call just to check that I wanted the LPG version of the fire. We then moved on to when and how the fire would be delivered. The day before delivery I was contacted by phone again to confirm that they had to fire and were about to arrange delivery, next day was agreed. An Email confirmed delivery details and contact number go the company so I could get an idea of the arrival. Driver phoned when when he was half an hour away.
Could not ask for a more friendly and efficient service, a very happy customer

Many thanks for your kind words Mr Pritchard. Best wishes, Dave.

 by Sylvia Trueman
Outstanding

After trying other retailers for advice, prior to purchasing, a new gas fire for my elderly, frail Mum I was recommended using Gas & Stoves by a neighbour. They were the ONLY company that showed genuine interest in my plight to ensuring safety & ease of use. My mum’s fire was fitted yesterday & it is perfect for her needs. Thank you so much Dave & the team for going that extra yard. My mum, & I, love it. I cannot thank your company enough. Best wishes, Sylvia Trueman.

It was worth spending some time getting it right Ms Trueman. Best wishes, Dave.

 by Rachel
Amazing customer service and great price

The kind gentleman who runs this company is such a nice man . I had two problems with ordering the wrong fire and he was nothing but helpful. I would recommend this company to anyone. Prices are fair too. I I felt really looked after. Thank you

We got there in the end Mrs Dodgson. Best wishes, Dave 🙂

 by Alan Blackfield
Great Effort

Great effort from this company. We had problems finding a suitable fire to replace ours & we were not sure what was available due to various issues we had. Instead of just directing us to what was available in general, dave at Gastech went away & came back to us later with a perfect solution for our needs. We are so happy with such a bespoke service & well done on your customer service ethos. Alan & Jenny Blackfield.

We are happy we were able to help Mr Blackfield. Best wishes, Dave

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