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What wonderful service Dave gives you!! Follows up every detail.. thank you! Gas fitter coming to fit so we are so looking forward to seeing our new remote gas fire working!!
Thank you Mr & Mrs Monks & we hope you enjoy your Flavel Kenilworth gas fire. Best wishes, Dave.
Superb customer service from first contact. Not only was the price the best by far on the internet but the communications and customer care was probably some of the best I have ever had from any company.Derby Gastech offered me advice on the type of flue I had and how to check it, advice on different fires and didn't try to push me towards expensive models. After making my purchase i was sent regular updates and a phone call to arrange day of delivery to suit me. They also check that everything is correct in the box, i.e. right fret and surround before despatch.And finally, the fire I ordered Ekofires 3025 with remote control is perfect and looks brilliant.Thanks Derby Gastech and especially Dave for all your advice and helpfulness.I would 100 per cent recommend this company.
You are very kind Mr Croft & we are pleased you are so happy with our service & the Eko fire 3020 . Best wishes, Dave.
We can't speak highly enough of Dave and his company. We ordered a fire from him and it arrived pretty much as Dave said it would to the day. He was an absolute pleasure to deal with and nothing was too much trouble for him, an absolute gentleman. Can't praise Dave and his team enough. If you ever need anything like a gas fire then go straight to Gastech, you won't be disappointed.10/10
Many thanks Mr Hunter. Kind regards, Dave.
Before I retired I was a procurement specialist and in all my professional life this is the most responsive and efficient company I have dealt with. They even delivered before the due date which was already prompt. They fully deserve 5 stars.
Wow ! That is high praise indeed Mr Sellick. Many thanks & kind regards, Dave.
Excellent service !! Kept updated throughout and received quicker delivery than quoted.Highly recommend Derby Gastech.
Thank you Mr Forsyth. Best wishes, Dave.
Excellent service, communication and delivery A1.
Thank you Mr David. Best wishes, Dave.
First time I have used Gastech but certainly not my last. Ordered my Valor Trueflame Gas fire on line & I was contacted swiftly to confirm the fire would be suitable for our fireplace. Gastech had no problems to fit in with my diary and delivery was arranged within a few days after the order was placed. On the day of delivery, I received a text advising me of the hour it would be delivered. It arrived perfectly on time & with extra packing added for protection too. Well done, Gastech. Thanks again Ollie Greaves.
You are very kind Mr Greaves. Best wishes, Dave.
Purchased a Be Modern Casita electric fire, at the best price I could find, from Derby Gastech, delivery was quick and Dave was helpful in resolving a slight issue I had. I would recommend Derby Gastech to anyone thinking of buying a new fire. Thanks again Dave 👍
Thank you Mr Gibbons. Best wishes, Dave.
Bought a fire was advised on the product and sizes, Derby Gastech were very helpful the fire was delivered within days the fire is fantastic. Thank you
We are happy you are pleased with your Be Modern Casita electric fire Mr Ormiston. Best wishes, Dave.
Bought a Be Modern Athena Fire. Easy ordering with Dave, fab communication and speedy delivery. More than impressed with this company. Great advice, very knowledgeable and good to speak to a human not a machine for once! Will buy from this company again. Thanks Dave.
Thank you Ms Greene. Kind regards, Dave.